Refund Policy

At FishAntibiotic.com, we strive to ensure customer satisfaction while maintaining product integrity. Please review our refund policy carefully before making a purchase.

Eligibility for Returns

Due to the nature of our products, returns are only accepted under specific conditions.

• Items must be unopened, unused, and in original packaging
• Return requests must be submitted within 7 days of delivery
• Products must be in resalable condition

Non-Returnable Items

• Opened or used products
• Items not in original condition
• Products returned after the 7-day return window

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery. We will review the issue and provide an appropriate resolution, which may include replacement or refund.

Refund Process

Once a return is approved and received, the item will be inspected. If approved, a refund will be issued to the original payment method.

• Refunds are processed after inspection of returned items
• Processing time may vary depending on your payment provider

Shipping Costs

Shipping costs are non-refundable unless the return is due to an error on our part (such as incorrect or damaged items).

Order Cancellations

Orders may be canceled only if they have not yet been processed or shipped. Once an order has been processed, it cannot be canceled.

Important Information

• For aquarium and ornamental fish use only
• Not for fish intended for human consumption
• We reserve the right to refuse returns that do not meet our policy conditions

Contact Us

If you have questions about refunds or returns, please contact our support team:

• Email: fishantibiotic.help@gmail.com
• Phone: 12345667778
• Address: 1309 Sheridan Avenue, Cody Wyoming 82414, United States